Ladder54.com questions and help FAQs for t-shirt and gift sales

About the shirts
The T-shirts are 100% cotton and are normally "hanes" brand Tees. Printing process is 5 or 6 color multi screens. Other color shirts are not available as a standard order.

If you want a special order (different color shirts, size not listed, etc.), please e-mail sales and we will easily answer your questions.

Shipping
As soon as your credit card payment is authorized (usually within minutes) we ship your items either the same or the next day. If an item is backordered, please allow 4 - 6 weeks for delivery.

Returns
Do we accept returns? We haven't ever had any! If for some reason you are unhappy please email us so we can take are of whatever problem there might possibly be.

Contacting Us
Sorry, we don't operate a telephone for these orders. If for some reason you desire to speak with us then email us and we will reply and/or provide you a number. You may also enter your phone number in the email and we'll be glad to contact you.

Any questions regarding your order and credit card transactions - there is a 1-800 number on your shopping cart page. You may call that number with your inquiry.

Selling your shirts on our site
We've been asked this a few times. Email us and we'll be glad to talk with you.

Thanks for shopping with ladder54.com and we know you will enjoy the product(s)!
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